Frequently Asked Questions

You can download and install the Poketpos App from Google Play Store. When you launch it, you will view a Sample Menu that comes preloaded with different ordering option. You can navigate your way through the different options.
Yes, you can manage multiple price catalogues for multiple stores.
Your data security is our responsibility. Our data centres are manned by the world's top cloud service providers and are compliant with all international, standard governance procedures and policies. Moreover, all communication with our cloud servers is encrypted and therefore fully secure. We also ensure that our cloud portal can only be launched via the secure HTTP protocol (https).
If you have purchased the cloud backup license, your data will be automatically backed up to our Cloud Server. You can download all your data from your back office portal at any time. If you have not purchased the Cloud backup license then the data is stored in the device memory by default and cannot be recovered by us if your device crashes.
You can contact your dealer for support or send us an email on admin@Poketpos.com
  1. From the drop down menu on the top right hand side of the screen, select 'Poketpos Mobile App'.
  2. Click on the 'Login' tab that is next to it.
  3. Select the 'Client' button.
  4. Enter your login id and continue.
  5. Enter your password and login.
  1. Click on the 'Forgot password' link.
  2. Enter the characters shown on the screen and click on 'Recover Password'
To create a new Corporate Master Account for your outlet with particulars like name, code, address, and contact information:
  1. From the drop down menu "PoketPOS Mobile App", select the option 'Cashless'.
  2. Click on 'Masters'.
  3. Click on 'Corporates'.
  4. On the screen, 'Corporate Master', click on '+New'.
  5. Enter the details such as Name, Address, pin code, telephone number, email id, etc.
  6. Click on 'Save' to save the information
To create the type of card of your choice eg. Gold, Silver, Platinum, member, etc. You can also decide on the limit of the card.
  1. From the drop down menu "PoketPOS Mobile App", select the option 'Cashless'.
  2. Click on 'Masters'.
  3. From this menu, click on 'Card Types'.
  4. In the screen, 'Card Type Master', click on '+New'
  5. Enter your particulars viz. Corporate Name, details about the card such as credit limit, expiry date, usage period limit, etc.
  6. Click on 'Save' to save the information
To choose on the plan of the card as per your requirements eg. Gold, Silver, Platinum, member, etc. You can also decide on its amount and validity.
  1. From the drop down menu "PoketPOS Mobile App", select the option 'Cashless'
  2. Click on 'Masters'
  3. From this menu, click on 'Plans'
  4. In the screen, 'Plan Master', click on '+New'
  5. Enter the details such as type of plan, validity, and other particulars related to its refill, refund, etc.
  6. Click on 'Save' to save the information
  1. Go to 'Bill Settlement'
  2. Click on the option, 'Method' as shown below
  3. From the drop down menu, select 'Cashless Mobile'
  4. Click 'ok'
  5. On the displayed screen, click on 'Initiate' as shown
  6. Enter the customer's mobile number on the screen and click 'Initiate'
  7. The customer will receive an OTP. Enter this and click on 'Verify OTP'
  1. Go to 'Bill Settlement'
  2. Click on 'Method' as shown below
  3. From the drop down menu, select 'Cashless Card'
  4. Click 'ok'
  5. On the displayed screen, click 'Initiate' as shown
  6. Enter the customer's mobile number on the screen and click 'Initiate'
  7. The customer will receive an OTP. Enter this and click on 'Verify OTP'
  8. If the customer's details are not available then, they would have to be added:
    1. Click on 'Add' and enter the details viz. name, address, mobile number, etc. of the customer
    2. Click on 'Save'
    3. The mobile number will now get displayed. Click on 'Save' once again
    4. You will be taken to the Bill Settlement screen. Here, click on 'Initiate' and 'Save'
    5. The customer will receive an OTP. Enter this and click on 'Verify OTP'
To register a new customer and issue a card
(Here we registered cards for new customers i.e.RFID Cards, Swipe Card, etc.)
  1. Click on 'Masters' from the portal
  2. From this menu, click on 'Cards'
  3. Click on 'New'
  4. Enter all the relevant details and Click on 'Save'
Here we issue cards to the new customer. We select card or mobile wallet and issue it to the customer
  1. Click on 'Masters' from the portal
  2. From this menu, click on 'Issue Cards'
  3. Click on 'New'
  4. Select the appropriate type
  5. Select the Card type
  6. Enter Card or Mobile No
  7. Enter all details want of the customer to whom you want to issue the card to
  8. Click on 'Save'.
  1. Click on the options tab as shown below
  2. The below drop down menu is displayed. From this, select 'Cashless'
  3. In Card Type, select 'Mobile Wallet' or 'Card Wallet'. Enter the registered mobile number of the customer and click on 'Get Details'
  4. On the screen will be displayed the details of the registered card
  5. Click on the option, 'Refill'
  6. The next screen will show the various options for a refill
  7. From the drop down menu, 'Available refills', select the plan
  8. From the next drop down menu, 'Mode of Payment', select your choice
  9. Details of the plan such as the validity, amount credited, etc. will be displayed
  10. Click on 'Refill'
  11. Click on 'Yes' to confirm the refill
  1. Click on the tab that is shown in a red box
  2. From the drop down menu, select 'Cashless'
  3. In Card Type, select 'Mobile Wallet' or 'Card Wallet'. Enter the registered mobile number of the customer and click on 'Get Details'
  4. On the screen will be displayed the details of the registered card
  5. Click on 'Refund'
  6. The next screen will show the various refill plans that are registered with the card
  7. Select the plan that the customer wants a refund for and click on 'Refund'
  8. Click on 'Yes' to confirm the refund
  1. Go to Play Store. You can search for the PoketPOS app and install it. Alternatively, you can install the PoketPOS app by clicking on the link given below:
  2. CLICK HERE TO INSTALL
  3. On the 'Registration' screen, select the option, 'License'
  4. Enter the Account ID and OTP that was given at the time of purchase. Enter your registered mobile number and email id and click on 'Register'
  5. Enter your Login Id and Password. You can select 'Remember me' and then click on 'Login' to access the app.
To customize your preferences for the app:
  1. In the Main menu, select the options tab situated at the top right hand corner on the screen.
  2. From the drop down menu, select 'General Master'
  3. From the next drop down menu, select 'Preferences'
  4. The screen will show the "App Preferences"
  5. Select your preferences and click on 'Save'
    1. In 'Table Columns', you can decide on the number of tables that will be displayed in one row
    2. In 'Menu Column', you can decide on the number of Menu items that will be displayed in one row
    3. In 'Menu Call Height', you can decide on the height settings for the items to be displayed. (e.g. 0.5X, X, 1.5X, 2X)
    4. In 'Blank Lines', you can decide on the minimum number of lines to be shown in the invoice
    5. In 'Rounding', you can decide on the rounding up settings of the bill
    6. In 'Menu Category Type', you can decide on the category of the menu that is to be displayed (e.g.: Standard)
    7. In 'Screen Orientation', you can decide on the screen settings depending on the display (e.g.: Portrait or Landscape)
    8. In 'Reset Bill Number', you can reset the numbering of the bill every day, every month, yearly, or based on the financial year.
    9. In 'Reset KOT Number', you can reset the bill number to either daily, monthly, yearly, or based on the financial year.
    10. In 'Scanner Enter', you can choose 'Yes' if a scanner is used to read the 1D or 2D barcode
    11. In 'Display Menu Item Name', the menu can be saved in English (Name 1) or in any other language (Name 2).
    12. In 'Print Currency', you can choose the billing to be done in any currency though the default is Indian Rs.
    13. In 'Show Bill Print Time', you can select 'Yes' if you want the time to be printed while saving the bill.
    14. In 'Save Customer Contact', you can select 'Yes' if you want the details of the customer to be saved. Further on saving these details, there is another option by which you can also decide if the details need to be saved in the local device Contact App.
    15. In 'Print Logo Header', you can select 'Yes' if you want to print the logo on top of the bill. This option is available only with Epson printers.
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  • In the Main menu, select the options tab situated at the top right hand corner on the screen.
  • From the drop down menu, select 'Settlement'
  • Select the drop down menu, 'Unpaid'
  • From the two payment options, select 'Paid'
  • Select the bill and then select the option 'Unpaid'
  • From the menu, select the type of settlement that would be done by the customer e.g., Cash, Credit card, Paytm, Cashless, etc. and click 'Ok'
  • Select 'Save' to complete the transaction
    1. In the Main menu, select the options tab situated at the top right hand corner on the screen.
    2. From the drop down menu, select 'Settlement'
    3. Select the bill number in the option, 'Unpaid'
    4. Click on 'Unbill'
    5. You can now add and edit the orders and bills. The records will be saved in the Log file "Report" for Audit purposes
    To generate various reports for the business:
    1. In the Main menu, select the options tab situated at the top right hand corner on the screen
    2. From the drop down menu, select 'Reports'
    3. You will get a list of reports that can be generated. You can select the report, the date range, and set other requisite filters.
    4. After selecting a particular type of report, you can click on the three horizontal lines on the top right hand corner to generate a month wise or week wise report. The reports can be saved, e-mailed, or printed. To do this, click on the appropriate option at the bottom of the screen.
    1. In the Main menu, select the options tab situated at the top right hand corner on the screen.
    2. From the drop down menu, select 'Switch Outlet'
    3. From the next drop down menu, select the outlet which has to be switched to
    Admin Settings are allocated to the Owner or Admins
    1. In the Main menu, select the options tab situated at the top right hand corner on the screen.
    2. From the drop down menu, select 'Admin Settings'
    3. This screen has many options viz. Database, EOD, Masters, and Sync as shown
    4. Database: Click on this option in the screen 'Admin Settings', to view the various sub-options viz. Import Database, Export Database, Download Masters, Upload Masters, and Archive Data.
    5. Import Database: Select this option to import a database in different ways.
      1. Import from Storage ( Masters):If the device is formatted or changed, the Master Data can be imported from an external source
      2. Import from Cloud (Masters):If any changes made in the Menu Master or other master from the admin portal needs to be updated.
      3. Import from Storage ( Transaction):If the device is formatted or changed and the Transaction Data needs to be imported from an external source whenthe outlet does not have a cloud license
      4. Import from Cloud (Transaction): If the device is formatted or changed and the Transaction Data needs to be imported from the admin portal when the outlet has a cloud license
    Admin Settings are allocated to the Owner or Admins
    1. In the Main menu, select the options tab situated at the top right hand corner on the screen.
    2. From the drop down menu, select 'Admin Settings'
    3. This screen has many options viz. Database, EOD, Masters, and Sync as shown
    4. Database: Click on this option in the screen 'Admin Settings', to view the various sub-options viz. Import Database, Export Database, Download Masters, Upload Masters, and Archive Data.
    5. Export Database: Click on this option to export databases in different ways.
      1. Export to storage: Transaction Data can be exported to an external storage device
      2. Export via email:Transaction Data can be exported via Email
    6. Other things that you may need to know :
      1. Download Masters: Click on this option to update Masters by downloading from the admin portal. The device master will be replaced by the Masters Data from the cloud
      2. Upload Masters: Click on this option to update the cloud when the user does some changes to Masters from the device.
        Note: This option will not work if there is more than one outlet in the organization.
      3. Archive Data: Click on this option when the device's memory is almost full. Using this option, part of the data can be archived. This can then be accessed if its date range is within the date range of the archived data.
    EOD: Click on this option in the screen 'Admin Settings' to view the sub-options, 'Day Close' and 'EOD Config'.
    1. Day Close:Click on 'Day Close' time slot to manually set the EOD time. E.g. Day close can be manually done between 10pm and 4am. After 4am, the PoketPOS app will not allow you to bill unless Day Close is done.
    Masters: Click on this option in the screen 'Admin Settings', to view the various sub-options viz. Outlet Master, User Type Master, User Master, and Tax Master.
    Outlet Master: Select this option to make changes in the Name and other details of the outlet as these will be printed in the bill.
    1. Outlet name: The name displayed here will be printed in the bill
    2. Header Line 1,2,3 : The details of the address printed here will be displayed in the bill
    User Type Master: Select this option to create a User Type and allocate different user access.
      E.g. User Type i.e. Delivery, Manager, etc. can be created and they can be given appropriate User Access (Day Close, Export Data, Restore Backup, etc. can be ticked as needed)
        
      User Master: Click this option to select a User and allocate User Type (e.g. You can add/edit names of people too.) After allocating the User Type, click on 'OK'   
    Tax Master: Select this option to add, edit, or modify the names and rates of different taxes. These will accordingly be printed in the bill.
    Sync: Click on this option to see the sub-option 'Sync Data'. In this, the data can be manually uploaded to the cloud if the old data has to be synced due to any disruption in the internet connection. The sub-option,' Sync Data', gives a drop down menu with further options viz., Sync Customers, Misc., Licenses, Connection, Change Device, Report Header, Export Log, and Restart App.
    1. Sync Customers:With this option, if the organization has only one outlet then, the Customer Master can be manually uploaded to the cloud. If the organization has more than one outlet then, each outlet should have a cloud license.
    2. Licenses: Click on this option to update/ enter the License OTP in the below screen.
    3. Connection: Select this option to check the connection for the KDS
    4. Change Device: If the device has to be changed, click on this option to generate an OTP which then has to be entered in the migrated device.
    5. Report Header: Select this option to enter the name that you wish to be printed in the Report Header
    6. Export Log: Select this option to send/ export the file to the PoketPOS Development Team. (Email id: poketpos@gmail.com)
    7. Restart App: Select this option to restart the PoketPOS App
    There are four ways to select the items from the menu:
    1. Scroll and select the item
      1. Go to the Menu page.
      2. Scroll up and down the displayed list and select the items of your choice.
      3. The quantity of each item is dependent on the number of times you select it.
      4. This quantity is displayed on the right side of the screen against each item.
      5. After entering the quantity, click the order button to place the order with the preparation dept.
    2. Search for the Item Name
      1. Go to the Menu page
      2. You can search for the item by its name. To do this, select the 'Search" icon that is situated on the bottom right hand side of the Item Menu bar.
      3. Type the initial letters of an item's name or the first alphabet of each word in the item's name. For eg. CMS ( Chi Manchow Soup)
      4. After entering the quantity, click the order button to place the order with the preparation dept.
    3. Category Search
      1. Go to the Menu page
      2. Select the 'Item Menu' bar.
      3. The categories of the items in the Menu item will be shown.
      4. Select the category and then select the item of your choice in that category
      5. After entering the quantity, click the order button to place the order with the preparation dept.
    4. Item Code wise
      1. Go to the Menu page
      2. Swipe at the bottom and a numeric keyboard will appear.
      3. Type the item code. As you type, the item gets filtered in the menu page.
      4. Select the '+' to increase the quantity or '-' to reduce the quantity.
      5. Select 'T' to show the various toppings that are available.
      6. Select 'C' to decide on the customization for that item.
      7. Select the 'ADD' button to add the item in current order.
      8. After entering the quantity, click the order button to place the order with the preparation dept.
    To place and settle a bill via different payment options
    1. After the items from the menu are selected, click 'Place and Bill'
    2. On the Bill settlement screen, select the appropriate option from the drop down menu, 'Method' E.g. Cash if the payment is to be done via cash and click on 'Save'.
    3. In case of payment using two different options i.e. if part payment is being done by cash and the rest through Credit Card, then, first select 'Cash'
    4. Change the amount to the remaining balance and select '+' in 'Add Payment Mode'
    5. Select the next other option e.g. Credit Card for the balance amount and select Save to settle the bill
    6.   
    1. On the Menu screen, select the option tab at the top right hand side.
    2. From the drop down menu, select 'Customer Info'
    3. Type the Customer's Name or Contact No and select 'Search'
    4. If the details of the customer are not found, it will go to 'Add' mode,
    5. In the Add Customer screen, enter the details of the customer and select 'Save'
    1. In the Search Customer screen, enter the customer's mobile number and click 'Search'
    2. The details of the customer is displayed. Select this.
    3. In the screen, select '+' near Addresses
    4. Select the appropriate option from the menu for the second address. Click 'OK'
    5. Enter the details of the second address and click on 'Save'
    1. In the Hall Screen, select 'Dining' and select the table no. (e.g. Table no. 2)
    2. Select the menu items for this table and click on 'Current' at the bottom right hand side
    3. The current order for the table will be displayed. Click on 'Place Order'
    4. The bill amount will be reflected against the table no.
    1. In the Hall Screen, select 'Home Delivery'. Type the contact number or name of the customer. In the Search Customer screen, if the details of the customer is not displayed, click 'Add'
    2. Add the details of the customer and click on 'Save'
    3. Select the menu items for this customer and click on 'Current' at the bottom right hand side
    4. The current order for the customer will be displayed. Click on 'Place Order'
    1. Select the Occupied table
    2. Select 'Previous' on the bottom left hand corner of the screen.
    3. Select the option, 'Reorder'
    4. Select the items that have to be re-ordered
    5. Select 'Current'. You can change the quantity by clicking on '+' or '-"
    6. Further customization can be done and toppings of your choice can be decided on.
    7. Then, click on 'Place Order'.
    1. Select the Occupied table
    2. Select 'Previous' from the bottom left hand corner of the screen.
    3. Select the option, 'Cancel'.
    4. Select the item that has to be cancelled and select the respective reason
    5. Click on 'Current' at the bottom right hand corner of the screen
    6.   
    7. Select 'Cancel Order'.
    1. Select the Occupied table
    2. Select 'Previous' from the bottom left hand corner of the screen.
    3. Select the option, 'Transfer'
    4. From the transfer screen, select 'Transfer items'
    5. Select the appropriate reason for transfer
    6. Select the item that has to be transferred with the quantity and click on 'Current' at the bottom right hand corner of the screen.
    7. In the 'Current' screen, click on 'Transfer Order' and select the table to which the order has to be transferred.
    1. Select the Occupied table
    2. Select 'Previous' from the bottom left hand corner of the screen.
    3. Select the option, 'Transfer'
    4. From the transfer screen, select 'Transfer Table'
    5. Select the reason for transfer
    6. Select the table to be transferred to
    7.   
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'General Master'   
    General Master further has the following options.
      Prep Dept Master (Here you can add or edit the preparation department)
    1. From the General Master drop down menu, select, 'Prep Dept Master'
    2. Click on 'Add' to add a new department or click on an existing department and then click on 'Edit' if you want to edit it.
    3. Enter the name of the department and the Priority number and click on 'Save'
    4. Restart the application after saving
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'General Master'   
    General Master further has the following options.
      Hall Master (Here you can add or edit the halls as per your requirement)
    1. From the General Master drop down menu, select, 'Hall Master'
    2. Click on 'Add' to add a new hall or click on an existing hall and then click on 'Edit' if you want to edit it. You can make the additions/changes accordingly
    3. Enter the name of the hall
    4. Select the type of the hall (Takeaway/ Dining etc.)
    5. Select the settlement type that you want
    6. Select the settlement method
    7. Select the print configuration
    8. Select the rate card that you want to assign to the hall
    9. Enable the following as per your choice: Table Sharing, Auto show keyboard, Print Hall name, Print Duplicate orders, Print remarks, Print Customization (bill).
    10. Click on 'Save'
    11. Assign printer into the KOT and bill columns (to every department and user) and Click on 'Save'
    12.   
    13. You can also enter the discount amount and click on 'Save'
    14. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'General Master'   
    General Master further has the following options.
      Table Master (Here you can add or edit the number of tables in a particular hall)
    1. From the General Master drop down menu, select, 'Table Master'
    2. Click on 'Add' to add a new table or click on an existing table and then click on 'Edit' if you want to edit it. You can make the additions/changes accordingly
    3. Enter the name or number of the table.
    4. Select the hall in which you want to add/ edit the table
    5. Check on the status of the table. It can be changed to on
    6. Click on 'Save'
    7. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'General Master'   
    General Master further has the following options.
      Discount Category Master (Here you can add/ edit the discount category as per your choice)
    1. From the General Master drop down menu, select, 'Discount Category Master'
    2. Click on 'Add' to add a new discount category or click on an existing category and then click on 'Edit' if you want to edit it.
    3. Enter a name for a new discount category or make appropriate changes to an existing one and click on 'Save'
    4. Restart the application.
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'General Master'   
    General Master further has the following options.
      Bill Category Master (Here you can add/ edit the bill category master as per your choice)
    1. From the General Master drop down menu, select, 'Bill Category Master'
    2. Click on 'Add' to add a new bill category or click on an existing category and then click on 'Edit' if you want to edit it.
    3. Enter a name for a new bill category or make appropriate changes to an existing one.
    4. Enter the Print order Number and click on 'Save'
    5. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'General Master'   
    General Master further has the following options.
      Settlement Master (Here you can add/ edit the Settlement method as per your choice)
    1. From the General Master drop down menu, select, 'Settlement Master'
    2. Click on 'Add' to add a new settlement method or click on an existing one and then click on 'Edit' if you want to edit it.
    3. Enter a name for a new method or make appropriate changes to an existing one and click on 'Save'.
    4. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'General Master'   
    General Master further has the following options.
      Quantity Unit Master (Here you can add/ edit the quantity unit as per your choice)
    1. From the General Master drop down menu, select, 'Quantity Unit Master'
    2. Click on 'Add' to add a new quantity or click on an existing quantity unit and then click on 'Edit' if you want to edit it.
    3. Enter a name for a new quantity unit or make appropriate changes to an existing one and click on 'Save'
    4. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'General Master'   
    General Master further has the following options.
      Printer Master (Here you can add or edit a printer as per your requirement)
    1. From the General Master drop down menu, select, 'Printer Master'
    2. Click on 'Add' to add a new printer
    3. Click on 'Search'
    4. Select the printer type. Click on 'Start'
    5. Select the printer
    6. Select the column width
    7. You can test if the printer is connected by clicking on 'Test'
    8. Click on 'Save'
    9. Restart the application
    10. To edit, select the printer name and click on 'Edit'
    11. Make the appropriate changes
    12. Click on 'Save' and restart the application.
    13. Preference (Here you can change the Table Columns, the Menu Columns, set the Rounding Off, decide on the number of Blank Lines. You can also decide on the Menu Category Type, the Orientation of the Screen, decide on the Period to Reset the Bill Number, and the KOT Number)
      1. After making the required changes, click 'Save'
      2. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'Menu Master'

    Menu Master further has the following options.
      Customization Category Master (Here you can add or edit a customization category as per your requirement)
    1. From the Menu Master drop down menu, select, 'Customization Category Master'
    2. Click on 'Add' to add a new category or click on an existing category and then click on 'Edit' if you want to edit it.
    3. Enter a name for a new category or make appropriate changes to an existing one and click on 'Save'
    4. Restart the application.
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'Menu Master'

    Menu Master further has the following options.
      Customization Master (Here you can add or edit a customization as per your choice)
    1. From the Menu Master drop down menu, select, 'Customization Master'
    2. Click on 'Add' to add a new customization or click on an existing customization and then click on 'Edit' if you want to edit it.
    3. Enter a name and select the category for a new customization or make appropriate changes to an existing one and click on 'Save'
    4. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'Menu Master'

    Menu Master further has the following options.
      Topping Category Master (Here you can add or edit a Topping Category as per your choice)
    1. From the Menu Master drop down menu, select, 'Topping Category Master'
    2. Click on 'Add' to add a new category or click on an existing category and then click on 'Edit' if you want to edit it.
    3. Enter a name for a new topping category or make appropriate changes to an existing one and click on 'Save'
    4. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'Menu Master'

    Menu Master further has the following options.
      Category Type Master (Here you can add or edit a Category Type as per your requirement)
    1. From the Menu Master drop down menu, select, 'Category Type Master'
    2. Click on 'Add' to add a new category or click on an existing category and then click on 'Edit' if you want to edit it.
    3. Enter a name for a new category type or make appropriate changes to an existing one and click on 'Save'
    4. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'Menu Master'

    Menu Master further has the following options.
      Category Master (These are the categories that get displayed in your menu)
    1. From the Menu Master drop down menu, select, 'Category Master'
    2. Click on 'Add' to add a new category or click on an existing category and then click on 'Edit' if you want to edit it.
    3. Enter a name and select the type of category for a new category or make appropriate changes to an existing one and click on 'Save'
    4. Restart the application
    On logging in to PoketPos app, the top right hand corner shows three vertical dots or the options tab.
    Click on it to see the drop down menu that has the option of 'Menu Master'

    Menu Master further has the following options.
      Item Master (This has the list of items that get displayed in the menu)
    1. From the Menu Master drop down menu, select, 'Item Master'
    2. Click on 'Add' to add a new item.
    3. In the 'Details' tab, enter the Name
    4. Select the Category
    5. Select the Product Type
    6. Select the Food Type
    7. Enable 'No Charge' if needed
    8. Enable 'Favorite' if needed
    9. Select Toppings if any
    10. Select Customization if any
    11. Select the Department
    12. Select the appropriate Open Option
    13. Select the Discount Category
    14. Enter the Item Code if needed
    15. In the 'Rate' Tab, enter the rate for specific rate cards
    16. In the 'Tax' tab, enter the taxes if any and click on 'Save'
    17. Restart the application
    18. To edit an item, select the item and click on 'Edit'
    19. Make the appropriate changes and click on 'Save'
    20. Restart the application
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