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Frequently
Asked Questions

Can I try Poketpos before purchase to see how it works for me?

You can download and install the Poketpos App from Google Play Store. When you launch it, you will view a Sample Menu that comes preloaded with different ordering option. You can navigate your way through the different options.

Can I create multiple Pricing for multiple stores in POKETPOS?

Yes, you can manage multiple price catalogues for multiple stores.

How secure is your cloud?

Your data security is our responsibility. Our data centres are manned by the world's top cloud service providers and are compliant with all international, standard governance procedures and policies. Moreover, all communication with our cloud servers is encrypted and therefore fully secure. We also ensure that our cloud portal can only be launched via the secure HTTP protocol (https).

What happens to my data if my device is lost or device system crashes?

If you have purchased the cloud backup license, your data will be automatically backed up to our Cloud Server. You can download all your data from your back office portal at any time. If you have not purchased the Cloud backup license then the data is stored in the device memory by default and cannot be recovered by us if your device crashes.

What kind of support can I expect from Poketpos?

You can contact your dealer for support or send us an email on admin@Poketpos.com

Can I integrate the PoketPos app with other online market aggregators and delivery partners?

The PoketPos app can be seamlessly integrated with other online market aggregators like Swiggy, Zomato, Amazon Food, Thirsty Crow, Wera Foods, Dotpay, etc. And with delivery partners like Dunzo, Wefast, Delhivery for a smooth experience.

You can contact your dealer for support or send us an email on admin@Poketpos.com